1) Uninstall Itunes and all related software. iTunes Apple Software Update Apple Mobile Device Support (if this won't uninstall move on to the next item) Bonjour Apple Application Support 2) Then go to 'C:\Program Files\Common Files\' and delete the 'Apple' folder if there is one. Do this also for 'C:\Program Files (86)\Common Files\' - Rename Apple folder if deleting didn't work. 3) OK now here is what I did differently. Open your file search 'C:\' (click the Start Menu --> Computer --> OS (C:). In here search in the top right for the following file 'msvcr100'. It is a .dll file. 4) Click the one titled exactly 'msvcr100' (there might be another one with a longer name ignore that one). Drag the 'msvcr100' file to the desktop, DO NOT delete or copy it (yet). 5.) Download iTunes 12.1.2 for Windows (64-bit — for older video cards) in this link : https://support.apple.com/kb/DL1784?locale=en_US - If this version of itunes didn't work download the updated version of Itunes.
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